Working directly with clients Gordon assists organisations in defining and establishing an Electronic Document Management System - EDMS for scanning, workflow, automated record storage, and automated document retention and deletion.
This typically includes the evaluation of existing business processes and recommendations for improvements.
Some consultants specialise in paper documents, scanning processes and the overall process of getting the paper document and its data into a database or system.
Other consultants don't know much about scanning but know a lot about electronic documents and systems, and to some consultants, everything is a workflow process, whether it is paper, electronic, forms or email.
Unfortunately, that old adage, "If your only tool is a hammer, everything looks like a nail," applies to the consulting business. Through his knowledge, experience and in-depth understanding of EDMS, Gordon is well-versed in the different technology disciplines, is objective without having ties to vendors and lets the "discovered requirements" dictate the recommended solutions.
With affiliations and associations with some of the industry's leading EDMS software suppliers, Gordon acts as the conduit between client and solutions provider in identifying the right system for your organisations requirements.
Beware of anyone who immediately suggests a solution, "Well, this system handles everything — scanning, workflow, Word docs, PDFs, you name it." !